📞 1. Support Information

✅ Support channels:

• 📧 Email: [email protected]
• 📞 Phone: +82-10-7536-0563
• 📌 Business Hours: Mon~Fri 09:00~18:00 (Closed on weekends and holidays)

✅ Guidance by type of inquiry:

1. General inquiries - service and product information
2. Payment and refunds - payment errors, refund procedures
3. Technical support - service usage errors, account issues
4. Other inquiries - other requests

❓ 2 . Frequently Asked Questions (FAQs)

🔹 [Account related]

Q1. I forgot my password, how can I reset it?

👉 Click the "Forgot Password" button on the login page, enter your email and a reset link will be sent to you.

Q2. I want to cancel my account.

👉 You can leave your account by selecting the "Manage Account" → "Leave Account" option on the Settings page. (Once you leave, you will not be able to recover it.)

🔹 [Payment and Refunds]

Q3. What are the payment methods?